What makes hiring an independent wedding planner important when the resort provides a wedding coordinator? This question has many answers.
First let me say, that the coordinators at the resorts do their job. Their services are different than what Riviera Reflections provides. Individuals employed at a resort WORK for the resort, and can be moved to a sister property, or leave that resort to work someplace else. As an independent destination wedding planner, I work for my couples; I am not going to be replaced or leave my job.
As your destination wedding planner, we will be in touch with each other from the day your contract is signed. Depending on what you prefer, it can be as little or as much as you would like. The resort wedding coordinators are instructed to make initial contact, have the contract signed and then their contact will resume approximately 3 months before your wedding day.
That is the standard for most of the resorts. That doesn't mean that you can’t contact your onsite coordinator, but you may not hear back from them for several weeks. As an independent destination wedding planner, we help you by reaching out or visiting the resort in person if your questions or concerns are not answered.
We are an independent wedding planner located in Cancun & the Rivera Maya, we offer you additional services that the resorts do not. We help you design a budget and stick to it, assist in venue and vendor selection, spend the entire day with you on the day of your wedding, if that is what you require, while making sure that the resort, onsite wedding coordinator and other services are delivered as promised.
Here is a story that I know firsthand to be true. A couple contacted a resort 18 months prior to their wedding day and decided this was the venue they wanted. The contract was signed, and the coordinator assured them that she would keep in contact throughout the next 18 months. Although the coordinator did keep her word and made some communication, ultimately 6 weeks prior the wedding day she was no longer with the resort. The couple were devastated; as it turned out their telephone conversations had not been documented. The couple had to start fresh with a new coordinator just 6 weeks away from their big day. After a few weeks, the couple again tried to reach out to the coordinator. Here is where the story gets worse. That new coordinator had once again been replaced and the couple were only 2 weeks away from their wedding.
Let me know if you have experienced this. How did you deal with it?
Please share this blog; it may help someone else planning a destination wedding.
If you want to plan your dream wedding day in Cancun or Riviera Maya and work with someone who will have your back, contact us today mailto:shannon@rivierareflections.com.